Frequently Asked Questions
Q: Is the club just attempting to make money from its members?
Absolutely not! The club will refund Volunteer Passes back to those who volunteer their time. Delivering a wide base of support and initiative from within the club will ultimately lead to optimal management of the club. Should members not be able to commit to volunteering their time, they can be “guilt-free” in knowing their Volunteer Pass has helped contribute to those services that they were not able to support. Leftover money from the entire volunteer program will go into further offsetting the costs of running the club. The Volunteer Program aims to provide incentive for more members to volunteer their time which will reduce the workload on all, and in so doing, will recognise the increasing time pressures of its members which are now a reality for many in a modern lifestyle. A broader base of support also protects the knowledge base within the club.
Q: What Volunteer work is available?
There is a wide range of options. Members are invited to select an area of support that suits their skills and availability and complete their preference by filling out an application form on the website.
Q: The fees are too high now and I cannot afford to join any more.
The committee is aware of pressures on family budgets and the intention is to keep fees as low as possible. A full breakdown of the fees is provided so members can see exactly what contributes to the cost of fees. Indeed if members can contribute time this will keep fees as low as possible as it will avoid Indians having to hire external service providers.
Q: How will we be rewarded?
Members are asked to provide their bank details on their volunteer position application form so that refunds and rewards payments can be made by direct deposit. All refunds and rewards payments will be made in December each year. Those who take on volunteer tasks that are paid per game will receive their total dollars off fees in two instalments, firstly in December and again at the end of the season.
Q: Other clubs won't do this, will that cause members to just move to other clubs?
All clubs met together in April 2014 and have agreed to apply the same Volunteer Pass of $100 to ensure that the Program will not impact the relative membership fees for different clubs.
Q: What if there are no roles left to fill?
There is always work that needs doing and the Committee is confident that there will be enough roles to fill the demand.
Q: I am too busy and haven't the time to volunteer.
That is fine and the club appreciates that not everyone has the ability to help. This is why the Volunteer Pass is perfect as it allows a member without the time to volunteer a chance to contribute to the running of the club. It is a more equitable arrangement for all members and is a better and fairer way to run the affairs of a non-for-profit organisation, such as Indians Baseball Club.
Q: How many Volunteer Passes is a volunteer entitled to?
A volunteer will get as many passes as the positions that they get accepted for. It should be noted, however, that it is the intention of the Program to get as many as volunteers as possible and not have people “doubling up”. If a volunteer holds more positions than they have players in their immediate family, the club will keep the value of the additional Passes. Examples of this are:
Terry Jones is an umpire and a senior player. He could get Reward Dollars up to $100 at the end of the year.
Joe and Sue Smith each hold a volunteer position in the club but neither of them play. They have one (1) son as a playing member. They would get one (1) Volunteer Pass refunded against their sons’ fees. They will additionally get their Reward Dollars at the end of the season.
Tom and Jenny Brown both hold a volunteer position within the club. Tom plays and they have two (2) children playing. Tom would get a Volunteer Pass refunded against his fees. Jenny’s Volunteer Pass could be refunded against only one (1) of the children’s fees. Jenny may choose to take up another volunteer position if she has the capabilities and is approved by the committee to refund against the second child's fees. They will additionally get their Reward Dollars at the end of the season.
Harry White has two (2) volunteer positions in the club. He does not play but has a child and grandchild playing. He would get the Volunteer Pass refunded against the fees of his son and his grandson. Harry will additionally get his Reward Dollars at the end of the season.
Q: Is there a limit on the number of volunteer positions held?
The underlying theme of the Program is that people, where possible, would only hold one (1) volunteer position to spread the cost benefit across the most people available in the club. However, if, in the Committees opinion, a person is capable of holding more than one (1) position, a person may be awarded multiple positions. This is subject only to committee approval only. Meaning the volunteer and committee will have to come to a mutual agreement by ways of a written and signed contract.
Q: Can a position be split?
Although not encouraged, a position can be split between two (2) people, however the Volunteer Pass and the reward must be split also. Both parties must ensure that the tasks allocated in the task sheet are fully completed.
I want to discuss this further.
The committee wants all members to fully understand this process, and therefore any feedback or contribution is welcome.